Privacy Policy

This policy explains what information we collect and how we use it when you use Tebrix.

Last updated: May 17, 2026

1. Information we collect

We may collect:

  • Account details (such as email, display name, and authentication identifiers)
  • Store and theme data you create in the editor
  • Usage and diagnostic data (such as feature usage, errors, and performance metrics)
  • Payment-related information processed by our payment provider (we do not store full card numbers)
  • Communications you send to support

2. How we use information

We use information to:

  • Provide, maintain, and improve the Service
  • Authenticate users and secure accounts
  • Process subscriptions and communicate about your account
  • Respond to support requests
  • Comply with legal obligations and enforce our terms

3. Sharing

We do not sell your personal information. We may share data with service providers who help us operate the Service (hosting, analytics, email, payments), under contracts that limit their use. We may also disclose information when required by law or to protect rights and safety.

4. Tebex and integrations

When you connect Tebex or other integrations, data may flow between Tebrix and those services according to their policies. Review Tebex's privacy documentation for how they handle storefront data.

5. Retention

We retain information while your account is active and as needed for legal, security, and operational purposes. You may request deletion of your account subject to applicable law and legitimate business needs.

6. Security

We use technical and organizational measures to protect information. No method of transmission or storage is completely secure. See our Security page for more detail.

7. Your choices

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. Contact us to exercise these rights.

8. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings; some features may not work without essential cookies.

9. Children

The Service is not directed at children under 13. We do not knowingly collect data from children.

10. International users

If you use the Service from outside your home country, your information may be processed in jurisdictions where we or our providers operate.

11. Changes

We may update this policy. The "Last updated" date at the top reflects the latest version.

12. Contact

Privacy questions: Discord support.